Manual Top Up Delivery Proof Requirement
Last updated: 15 Jul 2026
Evidence Requirements for Sellers
Screenshots or Videos:
- Must include the amount before and after the transaction.
- Must display the customer’s ID .
- Must show the date on the screen.
- Must be unedited and provide a full screenshot of the screen.
Receipt for Top-Up:
- Must show the payment method .
- Must show the date of transaction .
- Must show the transaction currency .
- Must show the value of transaction .
- Must show the name and address .
- Must indicate that credit cards, debit cards, and PayPal were not used .
- Must be unedited and provide a full screenshot of the screen.
Additional Notes:
- Privacy: Some example screenshots shown below have censored information for privacy. However, when uploading your own evidence, no information should be obscured .
- Compliance: If sellers fail to comply with these delivery proof requirements, funds will not be released until proper documentation is submitted.
- Support: Sellers can contact our support team or email business@g2g.com for clarification before proceeding with a manual top-up.
- Interested in Manual Top-Up? Sellers who wish to offer manual top-up services may email business@g2g.com for more information.
Provided Example:
1. Huawei Top Up
2. Apple iTunes Card
3. Google Gift Card
4. Razer Gold
5. Unipin
6. Codashop
7. QQ Scan Payment
8. LapakGaming
9. Epic Game Store
